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We accept all major credit cards and debit cards including VISA,
MasterCard, Discover, and American Express. When you submit your
sales order to us, your card is processed securely to gain
authorization for the transaction, but the authorization is the
only thing that happens when the order is first created. The
authorization lets you know the card information was entered
correctly and sufficient funds are in the account to cover the
amount of the purchase. If there are any problems with the
credit card account, the transaction would fail to gain
authorization and you will see a pop-up message telling you the
authorization was declined. If the order is submitted without
any problems, then you can know the authorization was
successful. Later, we process the authorized transaction to
settle it, which allows funds to be transferred. No funds are
transferred until the transaction is settled. Transactions are
usually settled within one business day if all items on your
order are available to ship. Transactions are not settled until
the items on your order are available to ship. |
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In addition to all major credit
cards, we also accept personal checks by phone and US Postal Service Money
Orders. We do not accept personal checks by mail or bank money
orders since they slow down the processing of your order. Select
the option most suitable to you in the "Payment Method" area
while creating an order. Please create your order online, then
get your sales order number which is displayed on the last
screen when you check out, then provide the sales order number
to us when you call or write to us. Processing your check
payment by phone only takes a few minutes and allows us to get
your order processed immediately. If you mail us a US Postal Service Money
Order, your order will ship out after we receive your payment.
If you wish to pay using a Personal Check by Phone, select this
option to create the order, then after placing your order, call
us toll free at 800-401-9931 so we can process your check
payment by phone. If you want to mail your payment, select the
option to pay using US Postal Service Money Orders. After
creating your order online, mail your payment to us along with
your sales order number. Our mailing address is 1550 Oak
Industrial Lane, Suite F, Cumming GA, 30041. If you need any
further assistance, please contact our Customer Service
Department. |
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For qualified schools, we offer 30 day payment
terms. Orders are shipped only upon receipt of a copy of the
school purchase order, either by fax or mail. Purchase
orders must include the list of items ordered including item
codes and prices, the purchase order number, the school
logo, the school billing address, school shipping address,
the amount due for shipping, and a signature of the authorized school
representative. All purchase orders must be shipped to the
school address. Please fax orders to (678) 679-1132. For
further assistance with your order, please call us at (800)
401-9931.
Private schools ordering from us for the
first time are required to pre-pay the initial order. They
can then receive 30 day payment terms for all future orders. |
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