|
What is a default shipping address?
You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.
|
|
What is a default credit card?
You may have specified more than one credit card in your account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order.
|
|
Can I have more than one billing address?
No. You cannot have more than one billing address. But you can change your billing address by editing it.
|
|
Can I have more than one shipping address?
Yes. You can specify as many shipping addresses as you want.
|
|
How are sales taxes calculated?
Most of our customers are not charged any sales taxes because by law we are only required to add sales taxes to orders placed by customers from Georgia. If you not from Georgia, your order will not be charged any sales tax. If you are from Georgia, 7% sales taxes will be added to your order.
|
|
How can I add a shipping address to my address list?
To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.
|
|
Can I delete an address from my address list?
No. You cannot delete any address but you could change it by editing it.
|
|
How do I make changes to an address in my list?
To edit an address, click on Account Info. The details of your account are displayed. Click on the Edit button below the address that has to be changed.
|
<%If ConvertToBool(rsShoppingPreferences("SHOWORDTRK")) Then%>
|
How do I check the status of my order?
To check the status of an order, first log into your account, then click on the Order Status link. If you know your order number and the type of transaction (orders, quotations or return orders), enter it and click on the Submit button. To view multiple orders, leave the order number field blank and select the display type from the drop-down list and specify the desired period. All the orders you have placed with us are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made.
|
<%End if%>
|
How do I cancel an order?
To cancel an order, you must contact our customer service representatives either by email or by calling us at 800-401-9931. When you send us an email or call us, one of our representatives will give you cancel the order for you. However, if your order has already been processed and sent to our warehouse, at that point it is too late to cancel the order. You may still return the products to us for a refund minus a re-stocking fee. Please refer to
our returns policy.
|
|
What are the benefits of entering my address?
Simply by entering your address, you will become eligible to receive our special savings offers that come in our email coupon offers. You'll receive electronic coupons and special price offers for selected marked-down items by email and by regular mail. This is a free offer and you can opt-out at any time. Besides saving money, you'll also save time on your next visit to our store since you won't need to enter your address details again.
|
|
I already have an account with you. Do I need to register myself again on your web store?
No, you do not need to register if you already have an account with us. If you already have an account with us but forgot your password, you can click the Login page, enter your email address and click "Forgot My Password" to have our server send you an instant email to let you know your password. If you forgot your login ID, which is usually your email address, please contact our Customer Service; they will give you your login name and a new password. You can then login to your account and change your password.
|
|
Can I place an order without registering my account?
Before you place an order with us, you must register with
us. We understand how valuable your time is and our registration has been designed to take
up not more than a few minutes of your time. Once you have registered with us, you need
not give your address and credit card details on future visits to our shop. This will save
you the trouble of entering this information on every purchase you make from us.
|
|
How can I place an order without using my credit card?
In addition to all major credit cards, we also accept personal checks by phone and USPS Money Orders. We do not accept personal checks by mail or bank money orders since they slow down the processing of your order. Select the option most suitable to you in the "Payment Method" area while creating an order. Please create your order online, then get your sales order number which is displayed on the last screen when you check out, then provide the sales order number to us when you call or write to us. Processing your check payment by phone only takes a few minutes and allows us to get your order processed immediately. If you mail us a USPS Money Order, your order will ship out after we receive your payment.
If you wish to pay using a Personal Check by Phone, select this option to create the order, then after placing your order, call us toll free at 800-401-9931 so we can process your check payment by phone. If you want to mail your payment, select the option to pay using US Postal Service Money Orders. After creating your order online, mail your payment to us along with your sales order number. Our mailing address is 1550 Oak Industrial Lane, Suite F, Cumming GA, 30041. If you need any further assistance, please contact our Customer Service Department.
|
|
What should I do if I forget my password?
If you are a registered user and have forgotten your password, go to the Login page and simply type in your Login Name
or your default E-mail address under "I am a registered user but forgot my password" and click on submit.
We will send your password to your default E-mail address.
|
<%If bAllowWishList Then %>
<%End if%>
|
Everyday Low Prices
Learning Things offers great prices on thousands of educational items every day plus extra savings with free shipping offers for larger orders and occasional coupon offers. Our coupons are emailed to you with a code number, which you copy and paste into the coupon field when you go through our check out pages.
|
|
Payment Options
To see details about payment methods we accept,
please visit our
Payment Methods page.
|
<%If ConvertToBool(rsShoppingPreferences("SHOWRMA")) Then%>
|
Our Returns Policy
To read our returns policies, please visit our
Return Policy page.
|
<%End if%>
<%If ConvertToBool(rsShoppingPreferences("SHOWORDTRK")) Then%>
<%End if%>
Back to Home Page |